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Andrews Sykes

Corporate Policies at Andrews Sykes

Andrews Sykes Depot

Safety

The Board, Directors and Management of Andrews Sykes Group recognise our duty to ensure the health, safety & welfare of all our employees and others who may be affected by our activities. We are committed to reducing, so far as is reasonably practicable, the risks associated with all our operations.

The only way that this can be achieved is for every employee, in whatever capacity, to take reasonable care for the health & safety of themselves and others who may be affected by their activities. With this in mind, we are dedicated to providing our employees with the sufficient training, information and instruction on matters that affect their health, safety and welfare.

Our aim is for continual improvement of the effectiveness of our Safety Managements System and we are committed to providing adequate resources to achieve this objective.

Environment

We recognise our responsibility to the environment, our duty to prevent pollution and to comply with all relevant legislation and other requirements applicable to our operations. We are dedicated to maintaining a certificated Environmental Management System that meets the requirements of ISO 14001:2004. Objectives & Targets are established to reduce to a minimum any adverse effects we have on the environment ensuring that we are constantly improving our environmental performance.

Quality

It is the policy of Andrews Sykes Group to provide products and services that fully and consistently meet the requirements of our customers, both now and in the future. We are committed to maintaining a certificated Quality Management System that meets the requirements of ISO 9001:2008. Objectives & Targets are established to enhance customer satisfaction through the constant improvement of our systems & processes.

The only way that this can be achieved is for every employee, in whatever capacity, to perform his or her work to the best of their ability.

David Himsworth

David Himsworth
UK Operations Director, 20.01.2012

Liability insurance

  • Public and products cover: £20 million
  • Employees' liability cover: £10 million
  • All risks: £350,000

Certificate of Employer's Liability Insurance [pdf, 60kb]

Group Insurance Covers [pdf, 100kb]

AACR Professional Indemnity Insurance [pdf, 92kb]

1 Introduction

1.1 Andrews Sykes Group PLC takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via www.andrews-sykes.com (referred to below as the “Site”). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.

1.2 If you have any queries about the policy, please get in touch with us using the contact details set out at www.andrews-sykes.com and we will do our best to answer your questions.

2 Personal information

2.1 We will not ask you to supply any personal information, and no personal information will be gathered from your computer when you visit the Site.

2.2 If you choose to contact us through a link, form or other facility in the Site we will only retain any e-mail address supplied for the purposes of responding to your enquiry. Your e-mail address will not be entered into a list or database for marketing purposes and will not be passed or supplied to a third party without your express permission unless ordered to by the Courts.

3 Information automatically collected from your computer

3.1 When you visit the Site our web server automatically records your IP address. No personal information about you will be identified from this IP address. We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes.

3.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

4 Cookies

4.1 When you visit the Site we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and can not be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:

4.1.1 we use cookies so that you will not have to re-enter your preferences each time you visit the Site

4.1.2 we use cookies to track how our site is used and to improve and update our content

4.2 You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this), but certain parts of the Site may be reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

5 Linking to third party websites

5.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.

5.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

6 Contact us

6.1 If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at info@andrews-sykes.com or write to us at Andrews Sykes Group PLC, Andrews Sykes Head office, Premier House, Darlington Street, Wolverhampton, WV1 4JJ

It is Andrews Sykes Group policy to conduct all of its business in an honest and ethical manner. Andrews Sykes Group takes a zero-tolerance approach to bribery and is committed to acting professionally, fairly and with integrity in all its business dealings and relationships wherever Andrews Sykes Group operates; and implementing and enforcing effective systems to counter bribery.

The Andrews Sykes Group does not tolerate any form of bribery or corruption by, or of, its employees or any persons or companies acting for it or on its behalf. The Board and senior management are committed to implementing and enforcing effective systems to prevent, monitor and eliminate bribery and corruption, in accordance with the Bribery Act 2010. The statutory penalties for non-compliance are prison sentences and unlimited fines.

A bribe is a financial advantage or other reward that is offered to, given to, or received by an individual or company (whether directly or indirectly) to induce or influence that individual or company to perform public or corporate functions or duties improperly.

The Andrews Sykes Group Board is committed to allocating adequate resources to the provision of training to ensure that personnel understand their obligations under the Bribery Act and under Andrews Sykes Group’s policies, including the potential sanctions for noncompliance.

This policy is supported by additional policies - Business Gifts and Hospitality, Whistle blowing, Grievances, Ethical Behaviour and Disciplinary Procedures. All policies are available to all staff via the intranet.

Any employee found to have contravened the Anti-bribery policy will be dealt with under the Disciplinary Procedure, which may find the contravention to be gross misconduct and the person concerned summarily dismissed.

Andrews Sykes Group also expects its business partners, especially those introducing business to Andrews Sykes Group, to promote and follow its policy or equivalent policies of their own. Andrews Sykes Group will not do business with third parties which fail to demonstrate to Andrews Sykes Group’s satisfaction that they conduct business in a manner which is consistent with our Anti-Bribery & Corruption Policy.

Employees and others acting for or on behalf of The Andrews Sykes Group are strictly prohibited from making, soliciting or receiving any bribes or unauthorised payments. As part of its anti-bribery measures, the Andrews Sykes Group is committed to engage only in transparent, proportionate, reasonable and bona fide hospitality and promotional expenditure.