Corporate Policies at Andrews Sykes
Anti-Bribery & Corruption
The Board, Directors and Management of Andrews Sykes Group recognise our duty to ensure the health, safety & welfare of all our employees and others who may be affected by our activities. We are committed to reducing, so far as is reasonably practicable, the risks associated with all our operations.
The only way that this can be achieved is for every employee, in whatever capacity, to take reasonable care for the health & safety of themselves and others who may be affected by their activities. With this in mind, we are dedicated to providing our employees with the sufficient training, information and instruction on matters that affect their health, safety and welfare.
Our aim is for continual improvement of the effectiveness of our Safety Managements System and we are committed to providing adequate resources to achieve this objective.
We recognise our responsibility to the environment, our duty to prevent pollution and to comply with all relevant legislation and other requirements applicable to our operations. We are dedicated to maintaining a certificated Environmental Management System that meets the requirements of ISO 14001:2004. Objectives & Targets are established to reduce to a minimum any adverse effects we have on the environment ensuring that we are constantly improving our environmental performance.
It is the policy of Andrews Sykes Group to provide products and services that fully and consistently meet the requirements of our customers, both now and in the future. We are committed to maintaining a certificated Quality Management System that meets the requirements of ISO 9001:2008. Objectives & Targets are established to enhance customer satisfaction through the constant improvement of our systems & processes.
The only way that this can be achieved is for every employee, in whatever capacity, to perform his or her work to the best of their ability.
UK Operations Director, 20.01.2012
1.2 If you have any queries about the policy, please get in touch with us using the contact details set out at www.andrews-sykes.com and we will do our best to answer your questions.
2 Personal information
2.1 We will not ask you to supply any personal information, and no personal information will be gathered from your computer when you visit the Site.
2.2 If you choose to contact us through a link, form or other facility in the Site we will only retain any e-mail address supplied for the purposes of responding to your enquiry. Your e-mail address will not be entered into a list or database for marketing purposes and will not be passed or supplied to a third party without your express permission unless ordered to by the Courts.
3 Information automatically collected from your computer
3.1 When you visit the Site our web server automatically records your IP address. No personal information about you will be identified from this IP address. We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes.
3.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.
5 Linking to third party websites
5.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
5.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
6 Contact us
6.1 If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at email@example.com or write to us at Andrews Sykes Group PLC, Andrews Sykes Head Office, 1st Floor, St David’s Court, Union Street, Wolverhampton, WV1 3JE
It is Andrews Sykes Group policy to conduct all of its business in an honest and ethical manner. Andrews Sykes Group takes a zero-tolerance approach to bribery and is committed to acting professionally, fairly and with integrity in all its business dealings and relationships wherever Andrews Sykes Group operates; and implementing and enforcing effective systems to counter bribery.
The Andrews Sykes Group does not tolerate any form of bribery or corruption by, or of, its employees or any persons or companies acting for it or on its behalf. The Board and senior management are committed to implementing and enforcing effective systems to prevent, monitor and eliminate bribery and corruption, in accordance with the Bribery Act 2010. The statutory penalties for non-compliance are prison sentences and unlimited fines.
A bribe is a financial advantage or other reward that is offered to, given to, or received by an individual or company (whether directly or indirectly) to induce or influence that individual or company to perform public or corporate functions or duties improperly.
The Andrews Sykes Group Board is committed to allocating adequate resources to the provision of training to ensure that personnel understand their obligations under the Bribery Act and under Andrews Sykes Group’s policies, including the potential sanctions for noncompliance.
This policy is supported by additional policies - Business Gifts and Hospitality, Whistle blowing, Grievances, Ethical Behaviour and Disciplinary Procedures. All policies are available to all staff via the intranet.
Any employee found to have contravened the Anti-bribery policy will be dealt with under the Disciplinary Procedure, which may find the contravention to be gross misconduct and the person concerned summarily dismissed.
Andrews Sykes Group also expects its business partners, especially those introducing business to Andrews Sykes Group, to promote and follow its policy or equivalent policies of their own. Andrews Sykes Group will not do business with third parties which fail to demonstrate to Andrews Sykes Group’s satisfaction that they conduct business in a manner which is consistent with our Anti-Bribery & Corruption Policy.
Employees and others acting for or on behalf of The Andrews Sykes Group are strictly prohibited from making, soliciting or receiving any bribes or unauthorised payments. As part of its anti-bribery measures, the Andrews Sykes Group is committed to engage only in transparent, proportionate, reasonable and bona fide hospitality and promotional expenditure.
Corporate Social Responsibility
The Andrews Sykes Group believes that Corporate Social Responsibility is integral to our business. We are dedicated to making a positive contribution to our communities, being a good employer and minimising our environmental impacts.
Our corporate responsibility philosophy revolves around the following key strategies that are business led:
1. Our People
The development of our people is considered a strategic investment in our business. We are committed to the development of knowledge and skills for all our employees, with an aim to drive customer service, operational excellence and succession planning. An engaged workforce provides the basis for excellent customer service and enhanced customer satisfaction. Communication and recognition ensure that we provide the ideal workplace for our employees. We value our employees’ opinions and seek to actively involve them, where possible, in the decision making process. We offer flexible working where practicable to help our employees to achieve a work-life balance.
2. Health, Safety and Welfare
We are committed to our duty to ensure the health, safety and welfare of all of our employees and others who may be affected by our activities. We are committed to complying with all relevant legislation, preventing injury and ill health and to continuously improve the performance of our Occupational Health and Safety Management system.
We are committed to reducing, so far as is reasonably practicable, the risks associated with all our operations and the Company will not compromise health and safety for other objectives.
The only way that this can be achieved is for every employee, in whatever capacity, to take reasonable care for the health and safety of themselves and others who may be affected by their activities. With this in mind we are committed to providing our employees with sufficient information, instruction, supervision and training and consulting with our employees on matters affecting their health, safety and welfare.
3. Our Business Ethics
Our policy is to conduct all of our business in an honest and ethical manner. We take a zerotolerance approach to bribery and as a Company we are committed to acting professionally, fairly and with integrity in all its business dealings and relationships wherever we operate; and implementing and enforcing effective systems to counter bribery.
The Board and Senior Management are committed to implementing and enforcing effective systems to prevent, monitor and eliminate bribery and corruption, in accordance with the Bribery Act 2010.
We also expect our business partners, especially those introducing business to the Company, to promote and follow the policy or equivalent policies of their own. We will not do business with third parties who fail to demonstrate that they conduct business in a manner which is consistent with our Anti-Bribery and Corruption Policy.
4. Our Environment
The Andrews Sykes Group aims to sustain and improve the natural environment for the benefit of all.
We recognise our responsibility to the environment, our duty to prevent pollution and to comply with all relevant legislation and other requirements applicable to our operations. We are committed to maintaining a certificated Environmental Management System that meets the requirements of ISO 14001:2004. Objectives and Targets are established to reduce to a minimum any adverse effects we have on the environment and to continuously improve our environmental performance.
The Andrews Sykes Group encourages all employees to participate in activities that aim to minimise the company’s environmental impact. Environmental awareness training is provided to new employees. We communicate regularly with our stakeholders, including shareholders, employees and customers on matters of environmental policy and practices. We also encourage suppliers to adopt the highest environmental standards.
It is the policy of the Andrews Sykes Group to provide products and services that fully and consistently meet the requirements of our customers, both now and in the future. We are committed to maintaining a certificated Quality Management System that meets the requirements of ISO 9001:2008. Objectives and Targets are established to enhance customer satisfaction through the constant improvement of our systems and processes.
Our aim is for continual improvement of the effectiveness of our Managements Systems through Management Reviews and we are committed to providing adequate resources to achieve this objective.
Over the years the investment in our hire fleet has been focused on sustainable sourcing with environmental impact kept to a minimum. Our aim is to have products that are best in class for performance, energy consumption with minimum noise pollution and high levels of recyclability.
7. Our Communities
The Andrews Sykes Group is an active member of the communities in which it operates within, and constantly aims to be a good neighbour within the community.
We make a positive contribution to local communities by bringing jobs for local people. We also sponsor local causes, and encourage our employees to become involved in fundraising and charitable activities. This is demonstrated with our involvement with the Charlton Athletic Community Trust where, using the power of football, the Trust works in partnership with local communities to empower individuals to improve their lives and environment.