24-hour service

As the UK’s leading specialist hire company, we pride ourselves on providing our customers with 24-hour nationwide coverage including a dedicated out-of-hours service that operates 365 days a year.

Unlike many other companies in our industry, our engineers react to callout immediately – even during the middle of the night – ensuring whatever problem you’re encountering can be addressed at the earliest opportunity.

From crippling air conditioning failures through to major floods that threaten to cause largescale damage unless tackled immediately, there’s very little our engineers haven’t seen.

We understand the critical nature of responding as soon as possible, which is why we have taken measures to ensure we do not rely on third parties or external organisations to get the job done.

With our own fleet of specialist delivery vehicles, drivers and engineers available 24/7, we minimise response times and ensure that customers across the UK are protected regardless of their location.

When a breakdown occurs – whether that be within an HVAC or pumping application – we spring into action instantly and do whatever is required to not only confront the issue, but also kickstart any recovery process.

Our four-hour response time underpins the industry-leading standards that we continue to set and differentiates us from competitors who simply don’t have the resources to match this level of service.

We also hold a number of accreditations, including the ISO 14001, 9001 and 45001 certifications, which demonstrate our commitment to high environmental, health and safety standards. These are key factors that contribute to the overall service we provide and validate our ability in terms of meeting strict regulations that exist within our industry.