Blog19 July 2023

Destination cool: taking peoples’ comfort to new altitudes!

Enquiring about a cooling solution can be a daunting task, especially for first-timers. But at Andrews Sykes, we are dedicated to making the process smooth and anxiety-free. As part of our comprehensive service, we assign a personal and talented sales engineer to each customer, providing expert guidance and support every step of the way.

Recently, we were entrusted with supplying temporary cooling to various parts of an airport’s departure lounges and waiting areas, ensuring optimal comfort for passengers before boarding their flights. Our journey began with a collaborative effort, conducting a comprehensive site survey alongside the operations and site teams.

This allowed our engineers to gain a deep understanding of the cooling requirements and site regulations, enabling us to showcase our expertise and provide valuable insights. Our sales engineer meticulously prepared a recommendation and specification sheets, ensuring that the right equipment was selected to meet the project’s specific needs.

At Andrews Sykes, outstanding customer service and reliability are at the core of everything we do, and this was evidenced once again here. We maintained constant communication with all teams involved, ensuring a seamless transaction from start to finish. Our proactive approach to addressing concerns and queries further strengthened our reputation as a reliable and responsive cooling solutions provider.

Strategically placing seven Arena evaporative coolers on the airside of the terminal building at ground level, we helped instil a desirable environment for thousands of travellers waiting in departure lounges each day. Our swift response and prompt implementation of the solution left the customer impressed with our team’s professionalism and dedication, although it was just another day at the office for us!

When it comes to maintaining passenger comfort, Andrews Sykes sets the bar higher than the clouds themselves! Our commitment to exceptional customer service and expertise in cooling solutions makes us the go-to choice for all your cooling needs.

Let us elevate your cooling experience – contact Andrews Sykes today.