An unexpected boiler failure can have a range of consequences for healthcare facilities and leave patients vulnerable. Issues are commonly detected and reported during the build-up to winter, and this was the case for a large NHS Trust looking after a dedicated mental health service in the South East. In this instance, a control malfunction had left the boiler inoperable, prompting the estates team to contact Andrews so that an alternative unit could be installed.
Our client contacted us late in the evening and requested the deployment of a replacement boiler hire as quickly as possible. Due to concerns about the potential for legionella bacteria to grow as a result of low water temperature, it was vital that we connected a substitute boiler that same evening.